1.3 Spotlight Application

Jax is a nurse working in the emergency department at a busy Level 1 trauma center. The environment is fast-paced and there are typically a multitude of patients who require care, the unit is often short-staffed. Jax appreciates the collaboration that is reflected among members of the health care team, especially in times of stress, but has noticed that nurses are being asked to take on extra shifts. The workload demand has been especially problematic since the COVID-19 pandemic where many nurses resigned.

Jax is providing care for an 8-year-old patient who has broken her arm when there is a call that there are three Level 1 trauma patients approximately 5 minutes from the ED. The trauma surgeon reports to the ER, and multiple members of the trauma team report to the ED intake bays.


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Leading Change in Health Systems: Strategies for RN-BSN Students Copyright © 2023 by Kathy Andresen DNP, MPH, RN, CNE is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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